Privacy Policy

Stallion Mattress (“we”, “our”, “us”) is committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

B. Order Information

  • Products purchased

  • Payment confirmation

  • Delivery details

C. Payment Information

We use secure, trusted third-party payment providers.
We do not store or have access to your full credit/debit card details.

D. Website Usage Data

  • IP address

  • Browser type and device type

  • Pages visited and time spent on the website

  • Cookies and tracking technologies

E. Optional Information

  • User account details

  • Wishlists or saved carts

  • Marketing preferences

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders

  • Communicate order updates and customer support

  • Improve website performance and user experience

  • Personalize offers and recommendations

  • Prevent fraud and ensure secure transactions

  • Send marketing emails (only with your consent)

3. Sharing Your Information

We may share your information with:

  • Shipping & logistics partners (UAE & international)

  • Payment processors for secure payments

  • Customer service providers

  • Website hosting and analytics partners

We do not sell, trade, or rent your personal information to third parties.

4. Cookies & Tracking Technologies

Cookies help us:

  • Improve website functionality

  • Remember your preferences

  • Analyze traffic and performance

  • Provide a smoother shopping experience

You may disable cookies in your browser, but some features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your personal data from:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Misuse

While no online method is 100% secure, we continually work to maintain the highest security standards.

6. International Shipping & Data Transfer

If you place an order from outside the UAE, your information may be processed in regions where our shipping partners operate.
By using our website, you consent to this data transfer.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of the information we store about you

To exercise these rights, contact us at the email below.

8. Retention of Data

We retain your information only for as long as necessary to:

  • Fulfill your orders

  • Meet legal obligations

  • Resolve disputes

  • Improve customer service

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of our website indicates acceptance of these changes.

11. Contact Us

If you have questions about this Privacy Policy or want to request access to your data, please contact:

Email: stallionmattress@gmail.com
Phone: +971502670415
Location: United Arab Emirates - Sharjah